Das Hard Rock Cafe München sucht zur Verstärkung seines Teams:
Verkäufer (m/w) mit Berufserfahrung und guten Deutsch- und Englischkenntnissen. Italienischkenntnisse sind wünschenswert.
Wir bieten Ihnen einen rockigen und abwechslungsreichen Arbeitsplatz, bei dem Sie Ihre Persönlichkeit voll ausleben können.
Werden Sie ein wichtiger Teil unseres legendären Unternehmens. Informationen zu unserem Cafe finden Sie unter: http://www.hardrock.com/cafes/munich
Sie haben Interesse an der o.g. Position im Hard Rock Cafe München?
Dann freuen wir uns auf Ihre aussagekräftige Bewerbung.
RETAIL SALES ASSOCIATE
The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience.
Hard Rock merchandise is a unique part of our business, which requires a special person to create
the experience. As an RSA, you will be assuming the role of tour guide, communicator,
entertainer, memorabilia curator and musician (at heart).
Basic functions of the Retail Sales Associate include:
· Greeting guests
· Answering questions - accurately and politely
· Answering the phone
· Making proficient sales transactions - using a point-of-sale system
· Handling cash and other forms of payment
· Maintaining proper cash drawer balances
· Directing guests to areas/restrooms
· Demonstrating impeccable product knowledge
· Determining guests’ needs - by actively engaging them in 1-on-1 conversations and
informing guests of product features & benefits
· Suggestive selling - using proven techniques (i.e., related items, higher-quality items,
transitional phrases)
· Maintaining a clean and organized store
· Maintaining proper product stock levels – through retail pulls & inventories
· Displaying Retail product – through HRC’s visual display standards
· Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping &
vacuuming the floor, folding product, etc
· Assuring the complete satisfaction of each and every guest
· Creating memorable experiences
· Entertaining guests to create “Raving Fans
Voraussetzungen
Job Requirements include:
· Must be at least 19 years old
· Performing duties which require bending & reaching
· Lifting up to 30-pound boxes to receive/move product
· Standing, for up to 8+ hours
· Maintaining a well-groomed appearance (“having a plan”)
· Following all uniform guidelines
· Practicing all general safety & sanitation standards
· Recycling products, where possible
· Remaining calm in a hectic, fast-paced atmosphere
· Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
· Displaying a positive and outwardly friendly attitude toward guests
· Maintaining HRC’s 5 core Values and Mission Statement