Senior CRM Manager (f/m) in München

Stellenbeschreibung is Europe’s leading luxury online retailer. Launched in 2006, stands for the finest edit of over 200 international designer brands’ collections, such as Balenciaga, Saint Laurent, Valentino and many more. The product selection boasts clothes, shoes, bags and accessories. 

Our international team in our headquarters in Munich consists of more than 400 highly talented and passionated members from over 50 nations. We offer a unique and best-in class service to the customers we have in more than 120 countries. We use and develop the best practices in IT, Human Resources, operations, online marketing, webshop design, in addition to creating very innovative digital content for our editorial, public relations and branding activities.

To support our CRM Team, we are currently searching for a full-time employee as Senior CRM Manager (f/m) based in our office in Munich.


  • Conception, planning, implementation, coordination, and monitoring of our 360° CRM Campaigns
  • Realisation and Optimization of existing- and new campaigns to hold and to attract customers
  • Analyzing client data and developing strategies for each customer segment
  • Measuring and analyzing campaigns together with our data analysts
  • Defining KPIs and reporting campaign results to internal touch points
  • Implementation and optimization of a new CRM Campaign Tool
  • Working closely with our E-Mail Marketing-, Online Marketing- , and Shop Management teams.



  • University degree in business, computer science and economics, communications, or similar background
  • Several years of work experience in an equivalent role
  • Strong analytical and management skills
  • Excellent Excel skills
  • Very good project management skills, analytical and strategic thinking
  • Experience in SQL are an advantage
  • Affinity for e-commerce, numbers and figures, IT processes
  • Likes working in teams, reliable, and stress resistant
  • Result driven and high standards in quality and precision
  • Business fluent in English


  • The opportunity to take on responsibility in a rapidly growing, dynamic e-commerce company
  • An open corporate culture with a fantastic team spirit
  • A modern and friendly work place
  • Regular training and further development opportunities
  • An international working environment
  • Excellent benefits and social events

We are looking forward to your expressive application via our career site.
Your contact person: Anna Johnston

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Abschluss Hochschule / Berufsakademie / Duales Studium
Berufskategorie Marketing, Werbung, Gestaltung, Public Relations, Medien / Online-Marketing
Arbeitsort Einsteinring 9, 85609 München

Arbeitgeber GmbH

Kontakt für Bewerbung

Frau Deborah Dudda-Luzzato
Human Resources

Mehr zum Arbeitgeber

Benefits GmbH
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