Senior CRM Manager (m/w/d)

München
Vitafy BRANDS

Where your expertise is needed: 


  • Own the channel retention management (newsletters, web push notifications) and steer initiatives across all stages of the customer lifecycle to increase customer lifetime value
  • Manage our subscriber base 
  • Develop, execute and test convert and retention strategies together with the respective Lifecycle owners
  • Help to set up meaningful retention reportings with the business intelligence team and monitor customer base constantly
  • Generate ideas for retention both onsite (features in our different shops) as well as offsite (new channels to increase purchasing frequency) and connect internally to implement those ideas

Voraussetzungen

What we are looking for: 


  • 5+ years’ experience in Digital Marketing, ideally at least partly in CRM / customer retention
  • Outstanding analytical thinking and a deep understanding of KPIs
  • You can preempt problems before they arise and take the necessary action to tackle them
  • Ability to identify commercial opportunities and provide well thought solutions based on data analysis while considering the bigger picture
  • Drive, passion, positive can-do attitude and ability to inspire others
  • Solid experience in leading, developing and coaching people to help build a small customer-centric team 


Our offer! 


  • The possibility to bring your passion for fitness and nutrition in your daily working environment
  • You become part of our ambitious and cooperative team
  • You will work in a professional environment with flat hierarchies and short ways of communication
  • We are a motivated team and do not miss out having fun – not only during work but also during non-work activities

 

Ready to move? 


We are looking forward to your application. Please submit your CV and references including your salary requirements, your availability and your motivation by email with the subject “Senior CRM / Bestandskunden Manager (m/w/d) to jobs@vitafy.de.

Kontakt für Bewerbung

Frau Julia Hükelheim

Arbeitsort

Radlkoferstr. 2, 81373 München

Mehr zum Job

Anzeigenart Stellenangebot
Arbeitszeit Vollzeit
Vertragsart Festanstellung
Berufliche Praxis mit Berufserfahrung
Aus- und Weiterbildung Abschluss Hochschule / Berufsakademie / Duales Studium
Berufskategorie Marketing, Werbung, Gestaltung, Public Relations, Medien / Online-Marketing
Arbeitsort
Radlkoferstr. 2, 81373 München